Delivery Information / Terms and Conditions

Delivery

Please note that depending on the order size we use Royal Mail and City Link Couriers. If City Link Courier is used a signature will be required upon delivery. If there is an alternative address which is more convenient please fill in the appropriate fields when checking out.

Orders

Orders can be placed online or by post  (see our contact page for our postal
address). Orders from outside the UK can only be accepted online.

Orders placed on-line will be confirmed automatically by email. This does
not guarantee that we can meet your order. You will be contacted if your
order cannot be met or if there is a delay in despatch and you will be
refunded as appropriate.

Prices are as displayed on our website and are in British Pounds.

Payment

You may pay by cheque, postal order, or Paypal. Payment will need to be
received and cheques cleared before goods are dispatched. Cheques should be
in pounds sterling and drawn on a UK bank. They should be made payable to
Lord Collectables. Payment from overseas customers MUST be Paypal only.

Damaged Goods

We will take great care to ensure that you receive your goods in perfect
condition and that they are in good working order. However, if your goods
are damaged or faulty, please email us. We will either replace the goods or
arrange a refund as appropriate. We will also pay you the cost of the return
postage. You will need to obtain a proof of posting certificate from your
Post Office for us to be able to refund your postage costs.

Liability

We are not liable for loss of profits, loss of business or other
consequential, special or indirect loss arising out of the use of any
product purchased from this site.